[SEL] Nov. GEM

[Bill Brueck]

Bob, thanks for the encouragement.  Indeed next I have an incident that can
be well documented I will follow your suggestion.  Despite the fact that
most of the individuals we encounter in the system are real pleasant and
helpful, we have been stonewalled for years when trying to register a
concern.  For example, the ONLY one not able to access our office from time
to time is the USPS service.  DHL, FedEx, UPS, customers, employees, pesky
salesmen, are all there, some multiple times a day.  Sometimes we don't get
mail delivery, when we call we are just told that they don't have to deliver
where there is construction.  It's kind of hard to prove that there wasn't
construction going on somewhere that day, maybe even a bobcat crossing the
road, (we are in a developing area) and we cannot get past the stock
response of not having to cross construction so we've stopped calling. 

I agree wholeheartedly that we have one of the world's best postal systems.
I do a lot of international business and some travel, folks in some parts of
the world live with much, much worse.  Also said for telephone service, and
Internet reliability.  And police and fire.  And utilities and roads.  And
health care.  And on and on...

B²
 
Bill Brueck (brick)
Chatfield, MN, USA
 
Confusion is a higher state of knowledge than ignorance.



-----Original Message-----
From: sel-bounces at lists.stationary-engine.com
[mailto:sel-bounces at lists.stationary-engine.com] On Behalf Of Bob Bushorr
Sent: Saturday, October 22, 2005 5:29 PM
To: The SEL email discussion list
Subject: Re: [SEL] Nov. GEM

This is for Bill and anybody that is having a serious problem with mail
delivery. I work for the Post Office and know that sometimes there are
problems that will delay the mail a few days. But 10 days to go 15 miles is
not acceptable at all. You should call your Postmaster to complain, and if
you don't get any satisfaction with him or her you should report it to the
Postal Inspectors. Intentionally delaying First Class Mail is an offense not
taken lightly. If the problem is management not doing their job by insuring
that the mail is delivered because of poor staffing or unwillingness to pay
overtime, that's no excuse. If the letter carriers just don't get it all
delivered each day then it's up to management to correct the situation with
route adjustments or help for the carrier. A single piece can get lost or
misplaced, even a whole tray can be misdirected, say to Florida and back,
but it shouldn't happen on a regular basis.
 We have one of the best Postal Services in the world and should expect
better service than that. Again, yell and scream until you get results. 
You can try these links for help...  
http://hdusps.esecurecare.net/cgi-bin/hdusps.cfg/php/enduser/ask.php    
http://hdusps.esecurecare.net/cgi-bin/hdusps.cfg/php/enduser/std_adp.php?p_s
id=pRZbZHSh&p_lva=&p_li=&p_faqid=4195
<http://hdusps.esecurecare.net/cgi-bin/hdusps.cfg/php/enduser/std_adp.php?p_
sid=pRZbZHSh&p_lva=&p_li=&p_faqid=4195>  

  
  Good luck
   Bob Bushorr
 Postal employee for 32 years
 

Bill Brueck wrote:

>Mine arrived some time ago.
>
>Have had trouble with mail delivery at the business the past 6 or 9 
>months, occasional delay with no explanation.  Have gone to using 
>e-mail and fax to deliver invoices to customers, had a big failure 
>along this line recently, fortunately the customer is a regular and 
>called us that the invoice did not arrive in time for monthly 
>processing.  They took care of us anyway.  It took 10 days to deliver the
invoice about 15 miles.
>
>B²
> 
>Bill Brueck (brick)
>Chatfield, MN, USA
> 
>Confusion is a higher state of knowledge than ignorance.
>
>  
>
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