[SEL] OT Company with GREAT customer service.

[Steve W.]

For anyone who is looking for farm or related items I heartily recommend 
Farmtek. They carry a lot of things for use on the farm, including just 
about any style and size of Clearspan storage building you can think up.

I had a problem with one of the zippers on my sheds door (namely I 
wasn't paying attention and snagged it, which tore it apart)
I decided to call and see what the price was on a replacement end panel. 
The young lady (Megan) I spoke with not only took the order but said 
that she could give me a 15% discount on the price and would call back 
if there was a problem because she didn't know if they needed to make 
one or if they had one on hand. I said fine figuring I wouldn't talk to 
her again. This was on the 19th around 12:30. At about 5:00 Megan called 
back and told me that they had one and that it was being shipped at the 
time. I looked at the tracking info and saw that it was picked up at 
5:00 by UPS. Now knowing about how UPS sometimes is I figured I might 
see it by the new year. Got another surprise when it showed up this 
morning at 10:00. Less than 3 days from time of order to delivery! So I 
looked at the delivery option on the tag. It was sent UPS Second Day 
delivery. Oh and the delivery charge--- FREE.

Not many companies I deal with jump out in the customer service area. 
But these folks have always been well above norm.


-- 
Steve W.
Firefighter,EMT,Fire Police
VanHornesville Vol. Fire Dept