[SEL] Re castings from Bob Bromp.

[R & M Ingold]

It is about time to bring something to light, so I am about to relate what
I think needs airing.

About 5 or more months back, I ordered and paid for, 4 sets of Ball hopper
Monitor casting sets from Bob Bromp.
The previous set I got from him a few years back were excellent quality and 
made up into a top model. Hence the reason to make more.
He had to get the castings done. This I was aware of.
I allowed things to drift along until I answered an ad in the GEM by someone
who had not received what he should have from Bob.
He was asking for feedback from Bob's customers.
He told me he was appalled by the response.
The number of dissatisfied people was waay too high.
In light of this, I finally managed to get a reply from Bob after phoning
and leaving messages on his answering machine.
Here was the reply
"Dear Reg,
The castings were mailed to you last Wed. (06-01-05) by parsel post,
Flywheel castings which I had not received from the foundry at this time.
Friday the foundry called to say they were done. I went to California Friday
and spent the weekend in Sacramento with my son. Got back last night. Will
have the flywheels in the mail  Friday.

Bob Bromps"

In view of the apparent treatment that others have had, I typed back a
request for a scan of the PO postage receipts, which would also have been
useful for checking postage time.
Despite a couple of follow up requests, I have had NO answer to this.
Having paid out $1700, I feel I am entitled to have this information.

So, the purpose of this letter is to make you all aware of things.
I have had direct contact with a few of the other customers and having heard
their stories, Be aware.

This move of mine is the last thing I can think of doing.
I want proof that my castings are in the mail.

A copy of this has gone to Bob Bromp and I will fully report on all that
transpires.

Also, any comments will be appreciated.
Thanks for listening.

Reg.


Reg & Marg Ingold.
Newcastle, NSW, Australia.
randmingold at hotkey.net.au
http://www.oldengine.org/members/randmingold
directly